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Designing for Accessibility Inclusive Workplaces


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Designing for Accessibility: Creating Inclusive Workplaces for All Abilities

In today’s world, accessibility is more than just a buzzword; it is a crucial aspect of day-to-day life and inclusive culture that demands our attention.

Creating a more inclusive culture and workplaces that cater to individuals of all abilities is not only the right thing to do, but it also brings a myriad of benefits. In this article we will delve into the definition of accessibility, discuss the importance of inclusivity in work environments, and provide a variety of detailed information to help you design for accessibility!

From improving employee morale to boosting productivity and attracting a diverse talent pool, inclusive workspaces have become a cornerstone of successful businesses: Whether you are a business owner, a designer, or a team leader, this guide will equip you with the knowledge and tools to create workspaces that value and accommodate the needs of all individuals.

Read on to learn essential topics such as understanding accessibility needs, implementing assistive technologies, designing for mobility, sensory, and cognitive impairments, creating accessible digital content, using diversity training and fostering an inclusive work culture. By adopting these strategies, you can ensure a more inclusive and empowering workspace for everyone, regardless of their abilities.

Inclusive Design

What is inclusive design?

Inclusive design, also known as universal design, is a design philosophy that aims to create products, services, and environments that are accessible and usable by as many people as possible, regardless of their abilities or disabilities.

Incorporating inclusive design principles in the workspace

When designing an inclusive workplace, it is essential to consider the various needs and different abilities of individuals within your diverse workforce, which includes making physical adjustments, providing assistive technologies, and ensuring that communication methods are accessible to all employees.

An inclusive workspace provides equal access and opportunities for all employees, regardless of their abilities. This can be achieved by implementing accessible technology, providing ergonomic workstations, offering flexible working arrangements, and ensuring you have no spaces that a prohibited person would not be able to utilise (this could include accessible toilets, height adjustable desks and quiet workspaces that are wheelchair accessible).

It’s important to remember that inclusive design goes beyond just physical accommodations. It also involves fostering a culture of diversity and inclusion within the workspace, which you and team members can work towards by promoting open communication, respecting different perspectives, and providing training on diversity and inclusion and development opportunities for all employees.

Universal Design

Universal design is an approach that focuses on creating inclusive workplaces, that are accessible to individuals of all abilities in order to make products, environments and systems usable by everyone, minimising the need for adaptation or specialised design.

Implementing universal design strategies in the workspace can enhance accessibility and usability for individuals with disabilities, ensuring that they can fully participate and contribute to the workplace. This not only promotes inclusivity but also fosters a positive and productive work environment!

Small conference room with a monitor, table, and two chairs.

Accessibility Guidelines

When designing for accessibility, it is important to follow accessibility guidelines set by organisations such as the Web Content Accessibility Guidelines (WCAG): These guidelines provide standards and recommendations for creating accessible digital content, ensuring that individuals with disabilities can access and interact with it easily.

Assistive Technologies

Assistive technologies play a crucial role in enabling individuals with disabilities to navigate and interact with their work environment. These technologies can include anything from screen readers, speech recognition software, to alternative input devices, and more.

By considering the compatibility and support for assistive technologies, designers can ensure that their work or office space is accessible to all abilities, cultivating an inclusive workplace culture.

Physical Accessibility

Physical accessibility focuses on creating a workspace that is physically accessible to individuals with mobility impairments or other physical disabilities. This can involve aspects such as providing ramps or elevators for wheelchair accessibility, adjustable workstations for varying heights, and ergonomic furniture for comfort and support; having an accessible workplace can go a long way in helping disabled employees feel valued and supported.

physical accessibility

Cognitive Accessibility

Cognitive accessibility aims to support individuals with cognitive disabilities, such as learning disabilities or attention disorders. Designers can implement strategies like providing clear and concise instructions, using plain language, using visual aids or icons, and creating organised and intuitive layouts in order to create a more inclusive workplace, and improve employee engagement and job satisfaction.

Visual Accessibility

Visual accessibility is crucial for individuals with visual impairments.

Designers can ensure visual accessibility by using inclusion initiatives such as proper colour contrasts, providing alternative text for images, using inclusive language, readable fonts and typography, and considering the use of assistive technologies such as screen readers or magnification software.

visual accessibility

Inclusive Workplace Policies

Adopting inclusive workplace policies can further support accessibility in the workspace; these policies can include promoting diversity and inclusion, providing reasonable accommodations for employees with disabilities, and fostering a culture that values and respects individuals of all abilities, as well as employees of any sexual orientation, religious beliefs or minority groups.

Ethical and Social Implications

Considering the ethical and social implications of design choices is essential when designing for accessibility – there is a responsibility to create safe spaces in inclusive workspaces that respect the rights and dignity of individuals with disabilities, promoting inclusion, equality and accessibility for all.

Accessibility Guidelines

Designing for accessibility is crucial in creating inclusive workspaces that are accessible to individuals of all abilities, ensuring that everyone, regardless of their physical or cognitive limitations or disability, can interact with and navigate through the workspace effectively and independently, and therefore that every employee feels valued.

Following accessibility guidelines and standards is essential to ensure that the workspace is accessible to all individuals. These guidelines provide a set of best practices and requirements that help improve the usability and accessibility of the workspace.

By adhering to these guidelines, you can create an environment that can raise awareness, fosters inclusion, promotes equality, and eliminates barriers that may otherwise limit the participation and productivity of individuals with disabilities:

Established Accessibility Guidelines:

  • Web Content Accessibility Guidelines (WCAG): WCAG is a globally recognised and respected set of guidelines developed by the World Wide Web Consortium (W3C) providing recommendations for making web content more accessible to individuals with disabilities. WCAG covers diverse accessibility aspects, including perceivability, operability, understandability, and robustness, ensuring that websites can be accessed by individuals with different abilities.
  • ADA Accessibility Guidelines for Buildings and Facilities: The ADA Accessibility Guidelines set standards for creating accessible physical spaces. These guidelines address architectural barriers, such as wheelchair ramps, accessible entrances, grab bars, signage, and more. They ensure that buildings and facilities are designed to accommodate individuals with disabilities, allowing them to navigate and access different areas within a workspace.


By following these established accessibility guidelines, you can make your workspace more inclusive and accessible to individuals of all abilities.

Assistive Technologies

In today’s digital age, it is crucial to ensure that workspaces are accessible to individuals with disabilities, which includes incorporating assistive technologies that provide the necessary tools for accessibility.

Assistive technologies refer to devices, software, or tools that assist individuals with disabilities in their daily tasks. These technologies are designed to enhance accessibility and enable individuals to fully participate in various activities, including optimal engagement at work.

Incorporating assistive technologies in the workspace

Examples of assistive technologies promoting inclusivity:

  • Screen Readers: Screen readers are software programs that read out the text displayed on a computer screen, enabling individuals with visual impairments to access written content and navigate through websites, applications, and documents.
  • Magnifiers: Magnifiers are tools that enlarge text or images, making them easier to read and view for individuals with visual impairments.
  • Speech Recognition Software: Speech recognition software converts spoken words into text, allowing individuals with mobility impairments to control computers or dictate information.
  • Alternative Input Devices: These devices, such as specialised keyboards or mouse alternatives, are designed to accommodate individuals with physical disabilities who may have difficulty using traditional input devices.


assistive technologies for accessibility.


By incorporating assistive technologies in the workspace, companies are able to create a more inclusive environment that allows workers with disabilities to perform their tasks effectively. These assistive technologies bridge the accessibility gap, empowering individuals with disabilities to overcome barriers and fully engage in the workspace alongside their colleagues.

Designing for Accessibility

Physical Accessibility

Ensuring physical accessibility in the workspace is of utmost importance when creating inclusive work environments; it is crucial to address physical barriers that can prevent individuals with disabilities from fully participating in and accessing the workspace.

Physical accessibility not only benefits individuals with disabilities, but also promotes a more inclusive and diverse workplace for all. By removing barriers and providing equal opportunities, businesses can tap into a wider talent pool and increase employee satisfaction and productivity.

Factors to consider for physical accessibility

When designing for physical accessibility, there are several factors that need to be considered:

  • Wheelchair accessibility: Designing spaces that are wheelchair-friendly is essential. Doorways, pathways, and common areas should be wide enough to accommodate wheelchair users and provide smooth and easy movement for any physically disabled employees.
  • Ramps, elevators, and accessible parking spaces: Installing ramps and elevators can ensure individuals with mobility impairments can access different levels of the workspace. Accessible parking spaces near entrances also make it convenient for employees and visitors with disabilities.
  • Accessible restrooms: It is essential to have properly designed, accessible restrooms that cater to the needs of individuals with disabilities (gender neutral restrooms are also becoming more necessary within the workplace, so consider removing the gendering of your facilities where needed). Features such as grab bars, raised toilets, and spacious layouts are crucial for ease of use.


By addressing these factors, organisations can create an inclusive workspace that promotes physical accessibility and equal participation for individuals with disabilities.

Cognitive Accessibility

Cognitive accessibility refers to the ability of individuals with cognitive disabilities or impairments that affect how they access and understand information, engage with technology, make decisions, and participate fully in the workplace.

The image depicts an office space tailored for cognitive accessibility.

Clear and simple communication

When designing for cognitive accessibility, it is crucial to use plain and straightforward language. Avoid jargon, complex terminology, and long sentences, use short paragraphs and break down information into smaller chunks in order to make it easier for individuals with cognitive impairments to process and understand.

Organising information in a structured manner

Organise information in a logical and structured manner to help individuals with cognitive disabilities navigate through content easily.

It’s important to use headings, subheadings, and bullet points to break down information into digestible sections. This way, individuals can quickly scan and find the information they need.

Minimising distractions or overload

Reduce distractions and sensory overload that can hinder individuals with cognitive disabilities from focusing and understanding information: Avoid unnecessary visual or auditory clutter, such as excessive animations or background noise. Make sure the workspace is well-organised, clean and tidy, allowing individuals to concentrate on the task at hand.

Visual Accessibility

Creating visually accessible workspaces is essential for accommodating individuals with vision impairments – by considering visual accessibility, you can ensure that everyone can fully participate in your workplace and have equal access to information and resources.

Visual accessibility is crucial as it enables individuals with visual impairments to navigate and interact with their surroundings effectively. By implementing visual accessibility features, you can help these individuals access information, read documents, and utilise resources efficiently.

Features to incorporate for visual accessibility

Colour contrast:

  • Use high contrast colour combinations between text and background to improve readability for individuals with low vision.
  • Avoid using colour as the sole means of conveying information; include clear labels and alternative text for images and icons.


Appropriate font sizes:

  • Ensure that text is large enough and easily readable, allowing individuals with visual impairments to comfortably read documents and signage.
  • Consider using relative font sizing, allowing users to adjust the text size according to their preference.


Clear signage and wayfinding:

  • Provide clear and well-contrasted signage with easy-to-read fonts and symbols to assist individuals with visual impairments in navigating your workspace.
  • Include tactile and braille signage to enable those with visual impairments to locate rooms, elevators, restrooms, and other essential areas independently.


Adjustable lighting:

  • Allow flexibility in lighting options, such as adjustable brightness and glare reduction, to accommodate individuals with different visual needs and sensitivities.
  • Ensure that workspaces are well-lit to minimise eye strain and enhance visibility for all employees.


User-Centred Design

Designing for accessibility involves creating workspaces that cater to the needs of individuals with diverse abilities. User-centred design is a key approach that focuses on understanding the users and involving them in the design process.

User-centred design is a design approach that prioritises the needs, preferences, and experiences of users throughout the design process, aiming to create products and spaces that are intuitive, efficient, and enjoyable to use for a wide range of individuals.

Applying user-centred design principles to accessibility

When creating inclusive workspaces, it is crucial to involve individuals with diverse abilities in the design process. By including their perspectives and insights, you can gain a better understanding of their unique needs and preferences – this collaborative approach ensures that the workspace is designed to meet the requirements of all users.

User research plays a vital role in user-centred design for accessibility: By conducting interviews, surveys, and observations, you can gain valuable insights into the challenges and barriers faced by individuals with diverse abilities. This research helps you understand their specific needs and informs the design decisions.

Usability testing is an essential part of user-centred design for accessibility and can have incredible benefits, for example through gathering feedback from individuals with diverse abilities during the testing phase, you can identify any usability issues or barriers they may encounter.

This feedback allows you to make necessary adjustments to ensure the workspace meets their requirements and provides a satisfying user experience.


Designing for accessibility should not be seen as an additional task, but rather as an integral part of the design process.

By incorporating accessibility principles from the start, designers can create spaces that are accessible and inclusive for all abilities – embracing inclusive design not only benefits individuals with disabilities but also enhances the overall employee experience, and allows for greater engagement and participation.

Businesses play a crucial role in creating inclusive workspaces, as it is essential for them to prioritise accessibility and inclusivity in their design processes, policies, and practices. By implementing accessible design standards and providing necessary resources, companies can ensure that their workspaces are welcoming and accommodating for everyone. Together, with advice and help from SEC Group, we can build a more inclusive workplace culture and society, where all individuals can thrive and contribute!

Written by,

SEC Group

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